R. (on the application of Aviva Life and Pensions (UK) Ltd) v Financial Ombudsman Service [QBD] 27.02.17 (Unreported)
Whilst an ombudsman had to consider relevant law when reaching his final decision he did not have to apply it strictly if in his view a conclusion contrary to the law would be fair and reasonable in all the circumstances. However, clear reasons would have to be given.http://www.bailii.org/ew/cases/EWHC/Admin/2017/352.html
Category: Financial Services » Insurance; Financial Ombudsman Service. Keyword(s): Administrative law; Reasonableness. Area(s) of law: Public Sector; Litigation; Banking.
Source:  EWHC 352 (Admin).